Shipping policy

Shipping Policy

Shipping Coverage

We currently deliver exclusively within the United Kingdom.

United States We deliver to the United States. Estimated delivery time is 4 to 8 business days after order processing (1-2 business days). Shipping is free on all orders.

Order Processing

Orders are processed within 1 to 2 business days after payment confirmation. This time is required to verify the order details and prepare the products for dispatch.

Shipping Times & Methods

We work with reliable suppliers that offer fast and secure delivery. Estimated delivery times are as follows:

  • Standard Delivery: Estimated delivery within 3 to 5 business days.

Please note that these timeframes are approximate and may vary due to external factors such as weather conditions, courier disruptions, or high-demand periods.

Shipping Fees

We offer FREE shipping on all orders within the United Kingdom.

Order Tracking

Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your shipment in real time.

Delivery Address

It is the customer’s responsibility to provide a complete and accurate delivery address. We are not liable for delays or lost parcels due to incorrect or incomplete shipping information.

Delays & Delivery Issues

If you experience significant delays or do not receive your order within the estimated timeframe, please contact us at italobayuk@gmail.com so we can investigate and resolve the issue.

Contact Information

For any shipping-related inquiries, please reach out to our customer support team via:

  • Email: italobayuk@gmail.com

  • Phone: (+44) 7707 934137

  • Postal Address: 72 Willowmead Close, GU21 3DW, Woking, United Kingdom.